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The first thing I learned about negotiating between rival gangs is that the old rules don't work. The only way to stop those wars was to change the process, and create a community.Inventive Negotiation demonstrates exactly how it's done, no matter who or what is in conflict. Reading these stories can change the way you work with others. It might even change the world.

Father Gregory Boyle
– CEO Homeboy Enterprises, author of Tattoos on the Heart

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: John L. Graham

All of us who negotiate – and that really is all of us – would benefit from reading Inventive Negotiation. In clear prose and with wonderful examples, the authors explain the theory and practice of negotiation and how to foster long-term relationships. Every page is filled with insights that can benefit everyone, including even the most experienced negotiators.

Erwin Chemerinsky
– Dean, School of Law, UCI

A unique use of new findings on facial expressions and emotion in improving negotiations processes.

Paul Ekman
– Professor Emeritus of Psychology, UCSF author of Emotions Revealed and Telling